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Front of House / Receptionist

Opportunity in Derby

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Front of House / Receptionist

As a member of our front of house team you will be responsible for ensuring the highest quality of service is provided to all Right Legal Group clients and guests.

Location: DE21, Wyvern Business Park, Derby

Contract Type: Full-time – 9am – 5pm Monday to Friday

Salary & Benefits: £18,000 – £19,000

Other info:

Apply in less than a minute.

Register your interest and we will contact you back for a chat to proceed further with your application.

Who are Right Legal Group?

We are a well-established Law firm, regulated by the SRA who specialise in Wills, Probate and Estate Planning. We have built a network across the country which work together on a mission to change the way people think about making a Will and preserve not only our clients’ financial assets but their emotional assets too, for future generations. We are here to protect memories, not just money.

Help us to deliver on our mission! Here's what's in it for you...
    • Career progression on opportunities – We pride ourselves on home-grown talent! 
    • Annual career planning platforms – We want to hear all about you and your goals for the year and help you to facilitate your personal and professional ambitions
    • A company culture that embodies empowerment and ownership. We don’t do hierarchy!
    • Company ‘get togethers’ – There’s always something fun happening over here…
    • Rewards & Recognition programmes – You want to be recognised for you efforts don’t you? We love celebrating success.
    • Westfield Health benefits – We want to make sure you have access to look after your physical and mental health and have 24/7 access to those ‘healthy extra’s’.
If this sounds like somewhere you can see yourself working, then read on to find out about the role.

Responsibilities of the role

  • Delivering outstanding customer service at all times
  • Working with the rest of the business to deliver its core purpose and cultural values
  • Handling client enquiries face to face and over the telephone.
  • Distribution of calls to relevant departments
  • Delivering Front of House grade of service and meeting key KPI’s
  • Ensure meeting rooms are set up and ready including drinks upon arrival and lunch/refreshments requirements
  • General administration duties including data entry
  • General facilities management

Key Competencies

  • Excellent attention to detail
  • Motivated
  • Excellent Organisation
  • Good use of Microsoft Word & Excel
  • Professional, personal presentation
  • Customer service orientation and excellent communicator
  • Reliable
  • Uses initiative and has problem-solving abilities

Salary

£18,000 – £19,000 per annum

Location of the role

Next steps....

If you think you’re ready for a challenge and Right Legal Group feels like the right place for you, we’d love to hear from you.

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