Front of House

Full - time | Permanent

Bristol

Job Type
Part-time - Permanent
Location
Chipping Sodbury, Thurnbury, Nailsea - Bristol
Reporting to
Head of Customer Experience

About the role

As the front of house, you will be responsible for greeting clients and delivering outstanding customer service to our clients visiting our Bristol office.

Key roles and responsibilities

  • Receive and process efficiently all client enquiries face to face and over the telephone
  • Distribution of calls to relevant departments
  • Maintain reception area specifically and office area generally – keeping areas clean, tidy and presentable at all times
  • Ensure meeting rooms are set up and ready for client appointments including providing drinks and refreshments requirements
  • Support advisors as required in their day to day duties as required
  • Delivering outstanding customer service at all times
  • Work with the rest of the business to deliver its core purpose and cultural values
  • General administration duties as required through the working day
  • The ideal candidate will have experience working in a Front of House environment, or possess the key required personality attributes and core skill set, with a strong desire to work in a dynamic, fast paced environment

Required skills and attributes

  • Customer service outlook, friendly welcoming manner and a can do attitude
  • Motivated and reliable
  • Excellent organisation skills and attention to detail
  • Good working knowledge in use of Microsoft Word, Excel and Outlook
  • Professional personal presentation
  • Experience working within a law firm is preferred but not essential

Benefits of working at Right Legal Group

• Attend Corporate events (including staff parties, festivals and days out)
• Free on-site parking
• Employee discounts on all of our services
• Staff referral rewards (get paid for referring a friend to work with us)

Next steps...

If you think you’re ready for a challenge and Right Legal Group feels like the right place for you, we’d love to hear from you. Please complete our application form and submit your CV.

Thank you for showing an interest in joining Right Legal Group.

Location of the role

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